Andrew McDermott

If you’re running a small local business, being on the receiving end of a negative review can be difficult. It can be tough to manage the emotions and defensiveness you experience when you feel you’re being attacked. If you’re an agency helping your customers with reputation management or their review portfolio, this can be an …

The Negative Review Reply Playbook for Agencies with Chris Walker Read More »

Video Replay Podcast Version: Have you thought about opening your very own agency? If you’re a new agency owner or you’re thinking about starting your own agency in the near future, there’s a lot of important details you’ll need to consider. Many agency owners jp in but find that they’re not as prepared as they’d …

Webinar Recap – Early Stage Agency Challenges: Goals, Pricing, Processes, Tools Read More »